Privacy Policy

Cardiac Support Group (Nottingham), registered charity number 1076567, respects your privacy. This policy explains what personal information we hold, why we hold it and how we look after it.

Last updated: 24 September 2026

What we collect

We only collect the information you choose to give us, such as your name, email address, telephone number and, for members, your postal address. We collect this when you:

  • contact us through this website, by email or by phone
  • join our email list
  • become a member of the group

How we use it

We use your information only to:

  • respond to your enquiries
  • keep in touch with you about our meetings and activities, if you have asked us to
  • administer your membership, including subscriptions and notice of our Annual General Meeting

We do not sell, rent or trade your information, and we do not share it with anyone else unless the law requires us to.

Our legal basis

We rely on your consent for our email list, and on our legitimate interests as a charity for responding to enquiries and running our membership. You can withdraw your consent at any time.

How long we keep it

We keep your information only for as long as we need it for the purposes above. Membership records are kept while you are a member and for a reasonable period afterwards, and are then securely deleted.

Keeping it safe

Your information is held securely and is only available to the trustees and volunteers who need it to run the group. Messages sent through this website are stored on our secure website host.

Cookies and website statistics

This website uses a small number of cookies. Some are needed for the site to work. With your permission, we also use Google Analytics to see how many people visit and which pages are useful. This information is anonymous. You can choose which cookies to accept using the cookie banner.

Your rights

You can ask us at any time to see the information we hold about you, to correct it, or to delete it. You can also ask us to stop contacting you. Just email enquiries@heartsupport.co.uk or call us on 0115 772 0488.

If you are unhappy with how we have handled your information, you can contact the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

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